Privacy Policy

1. Introduction

Welcome to File Cataloger ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and software application.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing address and payment details (processed securely by Stripe)
• Communication Data: Information you provide when contacting support
• License Information: License keys and activation data

2.2 Automatically Collected Information

When you access our services, we automatically collect:

• Device Information: Hardware ID for license activation (anonymized)
• Usage Data: Features used, session duration, and error logs
• Log Data: IP address, browser type, and access times
• Cookies: See our Cookie Policy for details

2.3 Information NOT Collected

Our desktop application is designed with privacy in mind:

• We do NOT upload or transmit your files to our servers
• We do NOT collect the contents of files you scan
• We do NOT access your file system remotely
• All file analysis occurs locally on your device

3. How We Use Your Information

We use collected information for:

• Providing and maintaining our services
• Processing transactions and sending related information
• License key management and activation
• Responding to customer support requests
• Sending important updates about our software
• Improving our products and services
• Detecting and preventing fraud

4. Information Sharing

We may share your information with:

• Payment Processors: Stripe processes payments securely (see Stripe's privacy policy)
• Service Providers: Firebase for authentication and data storage
• Legal Requirements: When required by law or to protect our rights

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate security measures including:

• Encryption of data in transit (TLS/SSL)
• Secure password hashing
• Regular security audits
• Limited employee access to personal data

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

8. GDPR Compliance (EU Users)

If you are in the European Economic Area, you have additional rights under GDPR:

• Right to be informed about data collection
• Right of access to your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object

To exercise these rights, contact us at privacy@filecataloger.com

9. CCPA Compliance (California Users)

California residents have specific rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Third-Party Services

Our services integrate with:

• Google Firebase: Authentication and database services
• Stripe: Payment processing
• Google Gemini AI: AI chat support (messages are processed by Google)

Please review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@filecataloger.com
• Website: https://filecataloger.com/contact